Our team

Cheryl Durgin

Board Certified Behavior Analyst (BCBA)

BCBA & Educator Dedicated to Children’s Success

Board Certified Behavior Analyst (BCBA) and educator with over 25 years of experience supporting children, families, and schools in building meaningful, lasting skills for life.

Specialized in evidence-based behavior support, social-emotional learning, and individualized education, with a focus on helping every child access learning, communicate effectively, and thrive in home, school, and community settings.

Services include functional behavior assessments, behavior intervention plans, parent and teacher coaching, and collaborative problem-solving that respects each child’s strengths, culture, and unique needs.

Passionate about creating positive, practical strategies that reduce challenging behavior, increase independence, and build confidence, while empowering caregivers and educators with tools that are realistic and sustainable.

Committed to compassionate, ethical practice, clear communication, and strong partnerships that keep the child’s well-being and long-term success at the center of every decision.

For more information about services and approach, visit the About page or explore available Services.

Member Of

Shannon Nichols

Director of Operations

Caring and Passionate Therapy Clinic

Shannon leads a caring and passionate therapy clinic dedicated to creating a successful, supportive environment for clients and their families. With a strong focus on compassionate care, this role ensures that every aspect of the clinic’s daily operations aligns with the highest standards of therapeutic excellence and client satisfaction.

By coordinating clinical teams, optimizing schedules, and refining internal processes, the Director of Operations helps build a seamless experience that allows therapists to focus on meaningful, evidence-based treatment. Families benefit from clear communication, organized services, and a welcoming atmosphere that supports long-term progress.

Skilled in ABA-specific technology, the Director of Operations implements and manages advanced tools designed to track data, monitor progress, and personalize treatment plans. This expertise extends to training therapists, technicians, and support staff on how to use these systems effectively, ensuring consistent, high-quality care across all programs.

Through a blend of operational leadership, technology-driven solutions, and a deep commitment to client success, the Director of Operations helps create a clinic environment where growth, independence, and positive outcomes are at the center of every decision.

Krystal Jones

Director of Therapeutic Treatment -- Central Texas Office

Compassionate and Dedicated, Championing Each Client's Success

Krystal Jones is a compassionate and dedicated leader who champions the success of every child in her care. With over 20 years of hands-on experience working directly with children—first in daycare, then in school settings and later in ABA therapy—this role focuses on guiding therapeutic programs that support emotional, behavioral, and developmental growth.

Drawing on two decades of field experience, along with her clinical training as a Licensed Vocational Nurse (LVN), the Director collaborates closely with therapists, counselors, and support staff to design and implement evidence-based interventions. The goal is to ensure that every child receives individualized care that respects their unique story, strengths, and needs.

A key part of this role is helping staff grow more skilled and confident in supporting children. Through hands-on coaching, targeted training, and ongoing supervision, the Director of Therapeutic Treatment develops strong, knowledgeable teams prepared to respond with empathy, consistency, and professionalism. As she advances toward her Board Certified Assistant Behavior Analyst (BCaBA) credential, she continually deepens her expertise in behavior-analytic best practices and brings that evolving knowledge directly to her team.

By pairing clinical skill with authentic compassion, the Director turns challenges into opportunities for growth, resilience, and lasting well-being—helping both children and their families move forward with confidence and hope.

Bethaida Parra

Director of Therapeutic Treatment -- Florida Office

Caring and Passionate, Dedicated to the client's success

Bethaida, the Director of Therapeutic Treatment, is a caring and passionate leader dedicated to creating safe, nurturing, and healing environments for children. With over 10 years of hands-on experience working directly with children, this role focuses on guiding therapeutic programs that support emotional, behavioral, and developmental growth.

Drawing on extensive field experience, the Director collaborates closely with therapists, counselors, and support staff to design and implement evidence-based interventions. The goal is to ensure that every child receives individualized care that respects their unique story, strengths, and needs.

A key part of this role is helping staff become more skilled and confident in supporting children. Through coaching, training, and ongoing supervision, the Director of Therapeutic Treatment builds strong, knowledgeable teams that are equipped to respond with empathy, consistency, and professionalism.

By combining clinical expertise with genuine compassion, the Director works to transform challenges into opportunities for growth, resilience, and long-term well-being for children and their families.